Atlas Commercial Maintenance

Turning Old Clients Into Repeat Commercial Work

Turning Old Clients Into Repeat Commercial Work

Atlas Commercial Maintenance serves offices and commercial sites across the UK. We reactivated their existing client database using structured email and SMS follow-ups, reopening conversations with past clients and generating repeat commercial work without outbound sales or new leads.

Atlas Commercial Maintenance serves offices and commercial sites across the UK. We reactivated their existing client database using structured email and SMS follow-ups, reopening conversations with past clients and generating repeat commercial work without outbound sales or new leads.

Services

Client database reactivation (B2B) Email re-engagement sequences SMS check-ins for key accounts Segmentation by contract age / site type Automated follow-ups + quarterly reactivation cycles

Client

Atlas Commercial Maintenance

Timeline

14 days from scoping to go‑live

Overview

Atlas Commercial Maintenance serviced offices, warehouses, and retail sites across the UK.
Once contracts ended, follow-up stopped.

Challenge

  • Past clients forgotten

  • No reminders or re-contact system

  • Sales relied on chasing new contracts

  • Valuable relationships left untouched

Solution

We created:

  • Segmented email reactivation campaigns

  • Periodic SMS check-ins

  • Automated follow-ups tied to service cycles

All running in the background.

Results

  • Old clients replied and reopened discussions

  • Repeat work secured without cold outreach

  • A predictable re-engagement system in place

Timeline

14 days from planning to launch

Impact

30%

Faster repeat work

30%

Faster repeat work

30%

Faster repeat work

15+

Hours saved per week

15+

Hours saved per week

15+

Hours saved per week

100%

Tracking accuracy

100%

Tracking accuracy

100%

Tracking accuracy

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